1. Introduction

Welcome to EVENCE TECHNOLOGY & ENGINEERING SERVICES (ETES). By accessing or using our products and services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Company Information

Company Name: EVENCE TECHNOLOGY & ENGINEERING SERVICES (ETES)
CEO: M. Zafar Iqbal
Head of Sales: M. Arslan
Address: 139 M Block, Marghzar Officer Colony, Multan Road, Lahore, Pakistan
Phone: +92 423 5972819 | +92 42 5972819
WhatsApp: +92 300 9431509 | +92 300 9431509
Email: info@etenggs.com | mziqbal@etenggs.com
Website: www.etenggs.com

3. Products & Services

ETES specializes in designing and manufacturing high-performance equipment, including but not limited to:

• Station Battery Chargers
• Environment Protection Rectifiers (Cathodic Protection Rectifier – CPR, Electrostatic Precipitator Rectifier)
• Anodizing & Electroplating Rectifiers
• Power Generation & Control Solutions
• Industrial Equipment for Sectors like WAPDA, Railways, Oil & Gas, Textiles, and Ordinance Factories

4. Use of Our Products & Services

• Customers must use ETES products in compliance with all applicable laws and industry standards.
• ETES is not liable for any misuse or modification of its products beyond the stated specifications.
• Installation and maintenance must be carried out by qualified professionals to ensure optimal performance.

5. Warranty & Liability

• ETES provides a standard warranty for its products as per the company policy. Details of the warranty will be provided with the purchase.
• The company is not responsible for damages caused by improper handling, unauthorized modifications, or external factors such as power surges.
• Liability is limited to the repair or replacement of defective products within the warranty period.

6. Order & Payment Terms

• Orders will only be processed after confirmation and necessary payment agreements.
• Payments must be made through approved channels as communicated by ETES.
• Any delay in payment may result in a hold on the order delivery or additional charges.

7. Returns & Refund Policy

• Returns are accepted only for manufacturing defects and must be reported within the stipulated period.
• Customers must obtain approval from ETES before returning any product.
• Refunds, if applicable, will be processed as per company policy.

8. Confidentiality & Privacy

• Customer data will be handled with strict confidentiality and will not be shared with third parties without prior consent, except where required by law.
• ETES ensures compliance with applicable data protection regulations.

9. Intellectual Property

• All product designs, branding, and technical documentation remain the exclusive property of ETES.
• Unauthorized reproduction or distribution of ETES materials is strictly prohibited.

10. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of Pakistan.
• Any disputes will be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

11. Amendments & Updates

• ETES reserves the right to update these Terms & Conditions at any time.
• Customers are encouraged to review this document periodically for any changes.

For further inquiries, please contact us at info@etenggs.com or visit www.etenggs.com.